Shopping terms / Clear expectations

Terms of Service

The essential rules and responsibilities that apply when using Nolqera.

We aim to make the terms of shopping as understandable as the products themselves.

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NOLQERA / FAMILY CARE / 15

Expectant mother holding her pregnant belly — THE NOLQERA EDIT01 / 02

01Fair information

02Clear checkout

03Respectful use

THE DETAILS / NO. 03

We aim to make the terms of shopping as understandable as the products themselves.

The essential rules and responsibilities that apply when using Nolqera.

01 — NOTE

Using this website

By browsing or ordering from Nolqera, you agree to use the site lawfully and provide accurate information when creating an order or requesting service. You should not interfere with site security, impersonate others, or misuse content.

02 — NOTE

Products and information

We aim to present accurate descriptions, images, options, and prices. Colors and appearance may differ slightly across displays. Follow all warnings, product labels, age guidance, and manufacturer instructions, especially for feeding, sleep, safety, and personal-care products.

03 — NOTE

Orders and acceptance

An order submission is a request to purchase. We may need to verify payment, stock, and order details before fulfillment. If an order cannot be completed, our team will communicate the issue and take an appropriate payment-resolution step.

04 — NOTE

Prices and promotions

Displayed prices are subject to the information shown at checkout. Successful email subscribers receive an automatic 15% sitewide discount, not limited to first orders, with no code required. Selected promotional products receive an automatic 20% discount, also without a code. The checkout reflects any applicable promotion.

05 — NOTE

Shipping and delivery

All products ship free of charge. Orders are delivered in 3–5 calendar days. Customers are responsible for providing an accurate delivery address and responding promptly when order clarification is needed.

06 — NOTE

Returns, exchanges, and refunds

We offer free returns and exchanges within 30 days. Refunds are handled according to the order circumstances and the payment method used. Consult the corresponding information pages and contact our team before returning an item.

07 — NOTE

Intellectual property

Nolqera's original site design, text, and brand presentation may be protected by applicable intellectual-property laws. Third-party product names, marks, and materials remain the property of their respective owners.

08 — NOTE

Availability and site changes

We may adjust product availability, site features, or these terms as necessary. To the extent permitted by law, we do not guarantee uninterrupted website access. Nothing in these terms is intended to remove rights that cannot legally be waived.

09 — NOTE